Ambassador Cruise – Luxury 5-Star Cruises in Lan Ha Bay, Halong

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Style: Luxury Cruise Launched: 2022 25 Cabin(s)

What travelers love about Ambassador Cruise – Luxury 5-Star Cruises in Lan Ha Bay, Halong

🌊 Ambassador Cruise – The Pinnacle of Luxury in Halong & Lan Ha Bay

🛳️ Current Overview (Optimized)

Experience unparalleled luxury aboard the Ambassador Cruise through Lan Ha Bay and Halong Bay. Step into a world of elegance with spacious ocean-view suites, Michelin-star dining, and state-of-the-art amenities including an infinity pool, spa, and yoga studio. Every detail is designed to provide the ultimate 5-star cruising experience in Vietnam.

✨ Unforgettable Luxurious Experience in Lan Ha Bay

Sail through the emerald waters of Halong Bay and Lan Ha Bay, two of Vietnam’s most breathtaking destinations and UNESCO World Heritage treasures. On your journey, you will:

  • Hike to Titov Island – Reach the panoramic viewpoint for stunning views of Halong Bay’s limestone karsts.

  • Kayak in Luon Cave – Paddle through peaceful lagoons and dramatic limestone archways.

  • Explore Viet Hai Fishing Village – Cycle through lush valleys, meet local families, and immerse yourself in traditional island life.

These curated excursions strike a perfect balance between relaxation, culture, and adventure, making every moment on your 2-day or 3-day Halong Bay cruise unforgettable.

🌍 Explore UNESCO World Heritage Sites

The Ambassador Cruise goes beyond natural wonders to highlight Vietnam’s cultural and historical heritage:

  • Sung Sot Cave (Surprise Cave) – One of the largest caves in Halong Bay, filled with dazzling stalactites and stalagmites.

  • Quang Ninh Museum – A modern cultural hub that showcases the region’s rich history, geology, and maritime heritage.

Blending nature, culture, and history, these excursions deliver a well-rounded luxury cruise experience.

🛎️ Exclusive Onboard Amenities

Your journey is elevated by world-class facilities and entertainment that rival any luxury resort:

  • Michelin-Star Dining – Savor the finest Vietnamese seafood and international cuisine prepared by master chefs.

  • Spa & Wellness – Rejuvenate with traditional Vietnamese therapies, a jacuzzi, tai chi, yoga, and meditation sessions on the sundeck.

  • Luxury Entertainment – Evenings filled with live music, cocktails at the Piano Lounge, cooking classes, and squid fishing.

  • Infinity Pool & Water Slide – Unique to Ambassador Cruise, take a dip in the infinity pool or plunge into Lan Ha Bay directly from the onboard water slide.

These amenities ensure that your Ambassador Cruise is not just a journey, but a complete luxury lifestyle experience on water.

🌐 Beyond Halong Bay Cruises

In addition to Ambassador Cruise Halong Bay itineraries, we also provide a wide range of Vietnam tours tailored to your travel needs:

  • Cultural Heritage Tours – Explore Hanoi, Hue, and Hoi An, home to UNESCO World Heritage sites.

  • Nature & Adventure Tours – Trek through Sapa, cruise in Ninh Binh, or explore the Mekong Delta.

  • Luxury Vietnam Travel Packages – Combine a Halong Bay luxury cruise with exclusive resort stays and guided tours across Vietnam.

With the best service and unbeatable offers, we make your Vietnam journey seamless and extraordinary.

Select Ambassador Cruise – Luxury 5-Star Cruises in Lan Ha Bay, Halong Packages with Best Offer

1. FREE SET-UP FOR SPECIAL EVENTS

Halong Bay Cruises offer an exciting way to celebrate your special events: wedding anniversary, proposal, and birthday. Enjoy free fancy set-up for a fantastic party experience with your friends, family and your partner. Please be noted that your birthday must be on your cruise date.

Condition: 
– Applied for all booking.

Apply: from January 02, 2024 to December 31, 2024
2. FREE PUBLIC JACUZZI/MINI POOL

After a long fun day of exploring the splendid natural beauty of Halong Bay, what is more relaxing than freely rejuvenating both your body and mind in a jacuzzi/mini pool. Join us on this cruise and admire the Bay from a different perspective.

Conditions: 
– Applied for all booking.

Apply: from January 02, 2024 to December 30, 2024

Ambassador Cruise – Luxury 5-Star Cruises in Lan Ha Bay, Halong : Itineraries & Routes

2 days

Ambassador Cruise 2 days 1 night

Hanoi → Halong Bay → Lan Ha Bay → Viet Hai Village → Lan Ha Bay → Dark And Bright Cave → Lan Ha Bay → Hanoi

 

🚢 Ambassador Cruise 2 Days 1 Night – Luxury Halong Bay & Lan Ha Bay Experience

Embark on the Ambassador Cruise, one of the most luxurious 5-star Halong Bay cruises, offering an elegant 2-day, 1-night journey through the iconic limestone karsts of Halong Bay and the tranquil beauty of Lan Ha Bay. With world-class service, Michelin-star dining, and exclusive excursions, this cruise is designed for travelers seeking both adventure and indulgence.

🌅 Day 1: Hanoi ➝ Halong Bay ➝ Lan Ha Bay

Morning Transfer from Hanoi

  • Begin your luxury experience with a limousine transfer from Hanoi Old Quarter to Halong International Cruise Port (approx. 2.5 hours).

  • Arrive at the Ambassador Lounge, enjoy a welcome drink, and complete express check-in before boarding.

Buffet Lunch Onboard

  • Delight in a gourmet international buffet prepared by top chefs.

  • Savor fresh seafood, Vietnamese specialties, and international dishes as the ship sails into the breathtaking landscapes of Lan Ha Bay.

Afternoon Excursion – Viet Hai Village

  • Take a scenic ride to Viet Hai Fishing Village on Cat Ba Island.

  • Enjoy cycling through lush valleys, discover traditional houses, and experience local life.

  • Optional activity: try the unique fish foot massage, a signature wellness experience.

Afternoon Leisure & Activities

  • Return to the cruise for afternoon tea on the sundeck, complete with panoramic bay views.

  • Unwind with a spa & wellness treatment (additional charge) or relax in your private balcony suite.

Swimming, Kayaking & Happy Hour

  • Cool off in the emerald waters with a refreshing swim or kayaking adventure.

  • Join the Ambassador Happy Hour and take part in a Vietnamese cooking class, learning to prepare traditional spring rolls.

Gourmet Dinner under the Stars

  • Indulge in a Michelin-star fine dining experience at the luxurious onboard restaurant or under the stars on the sundeck (weather permitting).

  • Menu highlights include premium seafood, authentic Vietnamese flavors, and international delicacies paired with fine wines.

Evening Entertainment

  • After dinner, enjoy live music performances, unwind with a cocktail, or try your hand at squid fishing with the crew.

  • Overnight in your luxury cabin or suite with floor-to-ceiling windows and a private balcony.

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Ambassador Cruise
Ambassador Cruise

 

🌄 Day 2: Lan Ha Bay Exploration & Return to Hanoi

🌅 Sunrise Tai Chi on the Sundeck

  • Awaken your senses with a peaceful Tai Chi session at sunrise, set against the stunning backdrop of Halong Bay and Lan Ha Bay’s limestone peaks.

  • This wellness-focused activity is perfect for travelers seeking yoga, meditation, and relaxation cruises in Vietnam.

🛶 Dark & Bright Cave Adventure

  • After light refreshments, embark on a guided excursion to the famous Dark and Bright Cave (Hang Sang Toi).

  • Choose to kayak through hidden lagoons or take a traditional bamboo boat ride steered by local fishermen.

  • Witness the tranquil waters, towering limestone arches, and vibrant ecosystems that make this area one of the most scenic spots in Lan Ha Bay and Halong Bay cruises.

🥐 Breakfast & Relaxation

  • Return to the cruise for a full buffet breakfast featuring Vietnamese and international dishes.

  • Enjoy fresh fruits, pastries, coffee, and local specialties while soaking in the panoramic views of Halong Bay from the restaurant or your private balcony.

🧳 Checkout & Farewell

  • Complete checkout procedures and bid farewell to the professional crew of Ambassador Cruise.

  • A speedboat transfer returns you to Halong International Cruise Port, where your luxury limousine bus to Hanoi awaits.

  • Arrival in Hanoi is expected in the early afternoon, concluding your 2-day, 1-night Halong Bay luxury cruise with unforgettable memories.

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Ambassador Cruise
Ambassador Cruise

Inclusions:

  • 2-day luxury cruise in a premium cabin or suite.
  • All meals: 1 breakfast, 1 lunch, 1 dinner, and 1 light breakfast.
  • Activities: Tai chi, cooking class, kayaking, and bamboo boat excursions.
  • Onboard services: Wi-Fi, insurance, and service charges.

Exclusions:

  • Airfare and airport transfers.
  • Visa fees and ground transportation to Halong Bay.
  • Beverages, spa treatments, and gratuities.

Important Notes

  • Seamless Connectivity: Wi-Fi is available in common areas; intermittent connectivity may occur due to geographical factors.
  • Flexible Itineraries: All itineraries are subject to change based on current weather and cruising conditions.

Top Destinations to Visit in Lan Ha Bay

1. Halong Bay:
Explore the world-renowned Halong Bay, famous for its stunning limestone karsts and crystalline emerald waters. Take a boat cruise to fully appreciate its breathtaking scenery and unique rock formations.

2. Lan Ha Bay:
Discover the hidden gem of Lan Ha Bay, a less-visited yet equally stunning destination. Experience its tranquil waters, lush landscapes, and diverse marine life, making it perfect for kayaking and swimming.

3. Dark Cave & Bright Cave:
Embark on an adventurous journey through the Dark Cave and Bright Cave. Here, you can enjoy thrilling activities like zip-lining and kayaking, while also witnessing the captivating underground ecosystems.

4. Visit Viet Hai Fishing Village: Cycle through the village, explore ancient homes, and indulge in a rejuvenating fish foot massage.

Must-Do Activities:

  • Kayaking: Glide through the stunning waters and explore hidden lagoons.
  • Swimming: Take a dip in the crystal-clear waters of Halong Bay.
  • Cooking Class: Learn to prepare delicious Vietnamese dishes with local ingredients.
  • Tai Chi: Start your day with a calming Tai Chi session on the deck.
  • Bamboo Boat Rides: Experience the local way of life while floating on tranquil waters.
  • Squid Fishing: Try your hand at squid fishing under the starry sky.

Exceptional Services We Offer:

  • Guaranteed service and accommodation quality with our signature cruise experiences.
  • 24/7 customer support via WhatsApp and email, ensuring all your needs are met promptly.
  • Commitment to providing a cruise experience that matches the photos and descriptions.
  • Spacious and comfortable cabins that meet or exceed your booking specifications.
  • Adherence to the same itinerary presented on our website for a seamless experience.

Refund Policy:

We prioritize customer satisfaction and offer refunds under the following conditions:

  • Service Dissatisfaction: Refunds available if services do not meet your expectations.
  • Room Quality Issues: Compensation for inadequate room quality or poor room service.
  • Itinerary Discrepancies: Refunds will be issued for deviations from the confirmed itinerary.
  • Service Mismatches: We will process refunds if any aspect of your cruise does not align with your booking.

Genuine Customer Reviews:

We value authentic feedback! Only customers who have booked with us can leave reviews on our website and TripAdvisor. We guarantee that every review is genuine – no fake reviews or manipulation. Your experience matters, and we welcome your honest opinions.

Booking Policy:

  • No Booking Fees: Free and straightforward booking process.
  • Flexible Dates: Easy to reschedule your travel dates as needed.
  • Free Cancellation: Full refund available with cancellations made 24 hours prior to departure.
  • No Bank Fees: Enjoy stress-free payments with no hidden charges.
  • Deposit Requirements: A final booking deposit of 10-20% is required, with the balance due prior to cruise check-in
3 days

3 Days 2 Nights Ambasador Cruise and Ambassador Signature Cruise

Hanoi → Halong Bay → Lan Ha Bay → Viet Hai Village → Lan Ha Bay → Dark And Bright Cave → Lan Ha Bay → Hanoi

🚢 Ambassador Cruise Itinerary – 3-Day Luxury Adventure

🌟 DAY 01: Hanoi ➝ Ha Long Bay ➝ Lan Ha Bay

8:00 – 8:30 AM: Limousine Transfer from Hanoi to Halong Bay

  • Begin your journey with a luxury limousine transfer from Hanoi Old Quarter (approx. 2.5–3 hours).

  • Enjoy scenic countryside landscapes, traditional villages, and the beauty of Northern Vietnam on the way to Halong International Cruise Port.

  • This service is ideal for travelers seeking a comfortable and premium transfer to Halong Bay cruises.

11:00 AM: Check-in at Ambassador Lounge

  • Arrive at the Ambassador Cruise Lounge, located on the 1st floor of Halong International Cruise Port, Bai Chay Ward, Ha Long City.

  • Be greeted with welcome drinks, cool towels, and a warm introduction by our staff, ensuring a smooth start to your 5-star Halong Bay cruise experience.

11:45 AM: Speedboat Transfer to Ambassador Signature Cruise

  • Guests are transferred via a high-speed boat to Gia Luan Pier, where the magnificent Ambassador Signature Cruise awaits.

  • This exclusive vessel is renowned as one of the best 5-star and 6-star Halong Bay & Lan Ha Bay cruises, blending modern luxury with authentic Vietnamese elegance.

12:30 PM: Welcome Briefing & Orientation

  • Gather in the Piano Lounge or onboard restaurant for a short welcome briefing by the Cruise Manager.

  • Learn about the itinerary highlights, safety procedures, and onboard facilities, including the rooftop sundeck, spa, jacuzzi, fine dining restaurant, and luxury cabins with private balconies.

12:45 PM: Buffet Lunch with Panoramic Views

  • Savor a delicious buffet lunch featuring fresh seafood, Vietnamese delicacies, and international favorites.

  • As you dine, take in the majestic limestone karsts, emerald waters, and hidden lagoons of Lan Ha Bay—a quieter, more pristine alternative to Halong Bay.

3:00 PM: Excursion to Viet Hai Village (Cat Ba Island)

  • Step ashore for a guided excursion to Viet Hai Village, located in the heart of Cat Ba Island’s Biosphere Reserve.

  • Activities include:

    • Cycling or electric car rides through lush valleys and rice fields.

    • Exploring local fish farms, bee houses, and traditional village homes.

    • Learning about authentic Vietnamese rural life and culture.

    • Optional fish foot massage at local ponds.

  • For guests preferring to stay onboard, options include afternoon tea at the Piano Lounge, spa treatments, or sunbathing on the sundeck.

4:30 PM: Water Activities & Onboard Fun

  • Return to the cruise for exciting activities such as the exclusive onboard water slide (a highlight unique to Ambassador Cruise).

  • Take a refreshing swim in Lan Ha Bay’s emerald waters, surrounded by limestone cliffs and tranquil lagoons.

5:30 PM: Sunset, Happy Hour & Cooking Demonstration

  • As the Ambassador anchors for the night, enjoy Happy Hour cocktails and canapés in the Piano Lounge or on the sundeck (weather permitting).

  • Join a fun and interactive Vietnamese cooking class, where the chef demonstrates how to prepare traditional dishes like fresh spring rolls.

  • Perfect for travelers searching for luxury Halong Bay cruise with cooking class & sunset cocktails.

7:00 PM: Michelin-Standard Dinner & Live Entertainment

  • Indulge in a Michelin-standard dinner featuring fresh seafood, premium meats, and exquisite Vietnamese & international flavors.

  • Dinner is served on the sundeck under the stars (weather permitting) or in the elegant restaurant.

  • Enjoy live band performances (available on select days) for an elevated dining experience.

  • Dress Code: Formal, Semi-Formal, or Smart Casual.

9:00 PM: Evening Leisure & Night Activities

  • Choose from a variety of evening entertainment options:

    • Live music & cocktails at the Piano Lounge (except Mondays).

    • Squid fishing under the starlit sky.

    • Relaxing spa treatments at the Atelier de Beauté Spa.

    • Watching a movie or enjoying the comfort of your private balcony suite overlooking Halong Bay by night.

🌊 DAY 02: Explore Lan Ha Bay, Cat Ba Island & Caves

6:00 AM – Sunrise Tai Chi on the Sundeck

  • Begin the day with a revitalizing Tai Chi session led by an experienced instructor on the sundeck (or inside the Piano Lounge during rain).

  • This ancient practice is the perfect way to harmonize body and mind while watching the sunrise over Lan Ha Bay’s limestone karsts.

6:30 AM – Light Breakfast

  • Savor a continental-style light breakfast with freshly brewed coffee, herbal teas, tropical fruits, and oven-baked pastries.

  • A delightful prelude before your morning adventure in Lan Ha Bay and Cat Ba Island.

7:00 AM – Dark and Bright Cave Exploration

  • Choose from two unforgettable excursions:

    • Kayaking through Dark and Bright Cave: Paddle through tranquil waters, passing through narrow grottoes and admiring dramatic stalactites.

    • Bamboo boat ride rowed by locals: Sit back and relax while skilled boatmen guide you into the mystical limestone caves and hidden lagoons.

  • This is one of the most iconic experiences in Lan Ha Bay, perfect for nature lovers and photographers.

8:30 AM – Full Breakfast Onboard

  • Return to the cruise for a hearty buffet breakfast at the onboard restaurant, featuring both Asian and Western options.

  • Refuel before the day’s exploration of Cat Ba Island and its biosphere reserve.

9:15 AM – Transfer to Cat Ba Island

  • Disembark at Gia Luan Pier and transfer by bus into Cat Ba Island, the largest island in the Gulf of Tonkin and part of the UNESCO Cat Ba Biosphere Reserve.

  • Known for its lush tropical forests, caves, and wildlife, Cat Ba is a must-see for travelers seeking Halong Bay and Cat Ba Island combined tours.

10:00 AM – Visit Trung Trang Cave

  • Explore Trung Trang Cave, the largest and most impressive cave in Cat Ba National Park.

  • Walk along well-lit pathways to marvel at thousands of stalactites and stalagmites formed over millions of years.

  • The cave is often described as a “natural palace of stalactites” and is a highlight of Cat Ba adventure tours.

12:00 PM – Delicious Local Lunch

  • Enjoy a freshly prepared lunch featuring Vietnamese specialties and seasonal seafood.

  • Dining on local cuisine enhances the authentic experience of a Cat Ba Island & Halong Bay luxury cruise.

2:00 PM – Cat Ba National Park Trek

  • Embark on a guided visit to Cat Ba National Park, a UNESCO Biosphere Reserve home to over 1,500 plant species and rare wildlife such as the endangered golden-headed langur.

  • Learn about the park’s biodiversity, conservation efforts, and ecological significance.

  • Ideal for nature lovers, hikers, and eco-tourism enthusiasts.

3:45 PM – Reboard the Ambassador Cruise

  • Return to Gia Luan Pier and transfer by speedboat back to the Ambassador Signature Cruise.

  • Freshen up and relax before enjoying more onboard leisure.

4:30 PM – Water Slide & Swimming Fun

  • Try the exclusive Ambassador Cruise water slide, a thrilling feature unique among luxury Halong Bay cruises.

  • Swim in the turquoise waters of Lan Ha Bay, surrounded by majestic limestone karsts.

5:30 PM – Cooking Class & Sunset Cocktails

  • As the cruise anchors, join a Vietnamese cooking demonstration where you’ll learn to make signature dishes like nem (spring rolls).

  • Sip on cocktails, wine, or fresh juices during Happy Hour with canapés at the Piano Lounge or sundeck.

7:00 PM – Michelin-Standard Gourmet Dinner

  • Relish a fine dining dinner prepared by top chefs, featuring fresh seafood, premium cuts, and fusion dishes.

  • Dinner is served on the sundeck under the stars (weather permitting) with the option of indoor luxury dining.

  • Be entertained by a live band performance (except Mondays), making it one of the most elegant evenings on any Halong Bay luxury cruise.

  • Dress Code: Formal / Semi-Formal / Smart Casual.

9:00 PM – Nightlife & Relaxation

  • After dinner, guests can choose from:

    • Squid fishing under the night sky.

    • Enjoying drinks & live music at the Piano Lounge.

    • Relaxing with a spa treatment at Atelier de Beauté Spa.

    • Watching a film or simply enjoying the peaceful ambiance of Lan Ha Bay from your private balcony suite.

🌅 DAY 03: Lan Ha Bay – Ha Long – Hanoi

6:00 AM – Sunrise Tai Chi on the Sundeck

  • Begin your final day with a peaceful Tai Chi session at sunrise on the sundeck, or inside the Piano Lounge if the weather doesn’t permit.

  • The tranquil setting of Lan Ha Bay at dawn, with limestone peaks glowing in the morning light, creates the perfect farewell to your journey.

6:30 AM – Light Breakfast

  • Savor a light breakfast featuring Vietnamese tea, freshly brewed coffee, tropical fruits, and warm pastries.

  • A relaxed start to your day before your final activities onboard.

7:00 AM – Leisure Time & Relaxation

  • Spend this time at your own pace:

    • Relax in your luxury Ambassador cabin with private balcony views.

    • Capture final photos of the limestone karsts of Ha Long & Lan Ha Bay.

    • Visit the Atelier de Beauté Spa for a quick treatment or simply enjoy the Piano Lounge.

8:30 AM – Full Breakfast Buffet

  • A sumptuous international breakfast buffet awaits in the restaurant, offering everything from Asian specialties to Western favorites.

  • This final meal ensures you depart with both your appetite and heart full.

9:30 AM – Checkout & Farewell

  • Guests are kindly requested to settle bills and check out at the reception on the first deck.

  • The professional crew will assist with luggage and provide smooth coordination for disembarkation.

10:15 AM – Speedboat Transfer to Halong Port

  • Disembark the Ambassador Signature Cruise and transfer by speedboat to Halong International Cruise Port.

  • From here, a luxury bus transfer will take you back to Hanoi, arriving around 2:30 – 3:00 PM, depending on traffic.

  • Along the way, enjoy a scenic countryside drive with glimpses of Vietnam’s rice fields and rural villages.

Inclusions

  • 3-day cruise itinerary and program
  • 2 nights in a luxury cabin/suite with an en-suite bathroom and air conditioning
  • 2 breakfasts, 2 lunches, 2 dinners, and 2 light breakfasts
  • Two bottles of water in the cabin daily
  • Canapés
  • Tai Chi session & cooking class demonstration
  • Choice of bamboo boat rowing or kayaking
  • Onboard insurance, taxes, and service charges
  • Entrance and sightseeing fees

Exclusions

  • Airfare & airport transfers
  • Visa arrangements
  • Accommodation (pre- or post-cruise)
  • Transportation to and from Halong
  • Beverages
  • Massage and spa treatments
  • Tips and other expenses not mentioned in inclusions

Important Notes

  • Please note that itineraries may change without prior notice due to cruising conditions.
  • Wi-Fi is available in the restaurant and Piano Lounge; however, connectivity may be intermittent due to the geographical conditions of the bay. Thank you for your understanding.

Top Destinations to Visit in Lan Ha Bay

1. Halong Bay:
Explore the world-renowned Halong Bay, famous for its stunning limestone karsts and crystalline emerald waters. Take a boat cruise to fully appreciate its breathtaking scenery and unique rock formations.

2. Lan Ha Bay:
Discover the hidden gem of Lan Ha Bay, a less-visited yet equally stunning destination. Experience its tranquil waters, lush landscapes, and diverse marine life, making it perfect for kayaking and swimming.

3. Dark Cave & Bright Cave:
Embark on an adventurous journey through the Dark Cave and Bright Cave. Here, you can enjoy thrilling activities like zip-lining and kayaking, while also witnessing the captivating underground ecosystems.

4. Trung Trang Cave:
Marvel at the impressive rock formations and ancient history within Trung Trang Cave. This cave offers a fascinating glimpse into the geological wonders of the region, along with an opportunity to learn about local myths and legends.

5. Visit Viet Hai Fishing Village: Cycle through the village, explore ancient homes, and indulge in a rejuvenating fish foot massage.

Must-Do Activities:

  • Kayaking: Glide through the stunning waters and explore hidden lagoons.
  • Swimming: Take a dip in the crystal-clear waters of Halong Bay.
  • Cooking Class: Learn to prepare delicious Vietnamese dishes with local ingredients.
  • Tai Chi: Start your day with a calming Tai Chi session on the deck.
  • Bamboo Boat Rides: Experience the local way of life while floating on tranquil waters.
  • Squid Fishing: Try your hand at squid fishing under the starry sky.

Exceptional Services We Offer:

  • Guaranteed service and accommodation quality with our signature cruise experiences.
  • 24/7 customer support via WhatsApp and email, ensuring all your needs are met promptly.
  • Commitment to providing a cruise experience that matches the photos and descriptions.
  • Spacious and comfortable cabins that meet or exceed your booking specifications.
  • Adherence to the same itinerary presented on our website for a seamless experience.

Refund Policy:

We prioritize customer satisfaction and offer refunds under the following conditions:

  • Service Dissatisfaction: Refunds available if services do not meet your expectations.
  • Room Quality Issues: Compensation for inadequate room quality or poor room service.
  • Itinerary Discrepancies: Refunds will be issued for deviations from the confirmed itinerary.
  • Service Mismatches: We will process refunds if any aspect of your cruise does not align with your booking.

Genuine Customer Reviews:

We value authentic feedback! Only customers who have booked with us can leave reviews on our website and TripAdvisor. We guarantee that every review is genuine – no fake reviews or manipulation. Your experience matters, and we welcome your honest opinions.

Booking Policy:

  • No Booking Fees: Free and straightforward booking process.
  • Flexible Dates: Easy to reschedule your travel dates as needed.
  • Free Cancellation: Full refund available with cancellations made 24 hours prior to departure.
  • No Bank Fees: Enjoy stress-free payments with no hidden charges.
  • Deposit Requirements: A final booking deposit of 10-20% is required, with the balance due prior to cruise check-in

🚢 Ambassador Cruise: The Ultimate 5-Star Luxury Halong Bay & Lan Ha Bay Experience

Embark on the Ambassador Cruise, one of the best 5-star Halong Bay cruises and a top choice for travelers seeking a luxury Halong Bay & Lan Ha Bay journey at the best price. Sailing through the emerald waters of UNESCO-listed Halong Bay and the unspoiled beauty of Lan Ha Bay, this premium overnight cruise offers a once-in-a-lifetime experience filled with elegance, adventure, and cultural discovery.

Ambassador Cruise
Ambassador Cruise

🌟 Why Choose Ambassador Cruise?

Choosing the Ambassador Cruise means stepping into a world of 5-star luxury Halong Bay travel combined with authentic Vietnamese experiences and world-class service. Whether you’re looking for a 2-day Halong Bay overnight cruise or a 3-day luxury Halong & Lan Ha Bay itinerary, Ambassador stands out as one of the best cruises in Vietnam.

🛏️ 5-Star Luxury Cabins & Suites

Experience the ultimate in comfort with spacious cabins and elegant suites designed to maximize relaxation and privacy. Every suite includes:

  • Private balconies with uninterrupted views of Halong Bay’s limestone karsts.

  • Marble bathrooms with premium amenities.

  • Floor-to-ceiling panoramic windows for breathtaking sunrise and sunset views.

  • Handcrafted furniture and modern luxury interiors inspired by Vietnamese elegance.

Perfect for honeymoon cruises, family vacations, and luxury travelers seeking the best Halong Bay accommodation on water.

Ambassador Cruise Halong Bay Review
Ambassador Cruise Halong Bay Review

🚢 Unforgettable 2-Day & 3-Day Cruises

Ambassador Cruise offers carefully designed itineraries to suit every traveler:

  • 2-Day Halong Bay Cruise – Ideal for those short on time yet eager to see the highlights: Sung Sot Cave, Titop Island, kayaking, and sunset cocktails.

  • 3-Day Halong & Lan Ha Bay Cruise – A deeper journey including floating villages, hidden lagoons, Ba Trai Dao Beach, and Viet Hai Village on Cat Ba Island.

Both itineraries combine adventure and relaxation, making Ambassador one of the most recommended Halong Bay cruises 2025.

🍽️ Gourmet Dining Experience

Dining onboard is a highlight of your voyage. The Ambassador Restaurant serves:

  • Freshly prepared Vietnamese delicacies.

  • Premium seafood feasts from Halong Bay’s waters.

  • International fusion cuisine designed by master chefs.

  • Romantic candlelit dinners and sunset cocktails on the sundeck.

Every meal is a culinary journey, perfect for food lovers searching for the best dining experiences on Halong Bay cruises.

🌊 Lan Ha Bay Cruise Extension

Unlike many cruises limited to Halong Bay, the Ambassador Cruise itinerary extends to the secluded beauty of Lan Ha Bay. Here, you can:

  • Kayak through crystal-clear lagoons and hidden caves.

  • Swim at unspoiled beaches far from the crowds.

  • Visit floating fishing villages for authentic cultural encounters.

This extension makes Ambassador one of the best Halong & Lan Ha Bay cruise options for travelers seeking exclusivity and tranquility.

💎 Luxury at the Best Price

Ambassador Cruise combines world-class service, premium facilities, and award-winning hospitality with competitive prices. Guests enjoy a 6-star cruise experience at excellent value, making it the top choice for:

  • Luxury cruises in Vietnam at the best price

  • Halong Bay 5-star overnight cruises

  • Honeymoon and romantic getaways

  • Family-friendly cruises with premium amenities

🍷 Exquisite Culinary Journey Aboard Ambassador Cruise

Dining on the Ambassador Cruise is more than just a meal – it’s an unforgettable gourmet experience on Halong Bay and Lan Ha Bay. Recognized as one of the best luxury cruises in Vietnam, Ambassador elevates your voyage with 5-star culinary excellence, blending Vietnamese traditions with international flair.

🍽️ World-Class Gourmet Dining

Our internationally trained chefs curate menus that showcase the best of Vietnamese cuisine, fresh Halong Bay seafood, and international fine dining. Every dish is carefully prepared using the freshest local ingredients sourced from trusted suppliers in Quang Ninh and Cat Ba Island. Expect:

  • Signature seafood feasts featuring prawns, squid, clams, and Halong Bay crab.

  • Authentic Vietnamese delicacies that celebrate local culture.

  • Fusion and international dishes designed to satisfy global travelers.

  • Vegetarian, vegan, and customized options on request.

Whether you’re on a 2-day Halong Bay overnight cruise or a 3-day Lan Ha Bay luxury itinerary, every meal is a highlight of your journey.

🥂 Elegant Ambiance & Wine Pairings

Dine in our luxurious onboard restaurant with floor-to-ceiling windows offering panoramic views of limestone cliffs and emerald waters. Enjoy:

  • Buffet breakfasts and lunches with abundant choices.

  • A la carte dinners crafted by master chefs.

  • Handpicked wine and champagne selections, perfectly paired with each course.

  • Sunset cocktails and romantic dining experiences on the sundeck.

For travelers seeking the best 5-star Halong Bay cruise dining, Ambassador Cruise stands out for its sophistication and quality.

🌊 A Feast with a View

Imagine savoring freshly grilled seafood while floating through the limestone karsts of Halong Bay or enjoying a fine-dining dinner as Lan Ha Bay’s hidden lagoons and fishing villages glide past. Each meal combines flavor, culture, and breathtaking scenery, making your cruise a true 6-star culinary journey.

🌿 Unforgettable Experiences in Nature’s Paradise

The Ambassador Cruise Halong Bay & Lan Ha Bay itinerary is carefully designed to deliver the perfect blend of luxury, relaxation, and adventure. Whether you choose a 2-day Halong Bay luxury cruise or a 3-day Lan Ha Bay cruise extension, every moment immerses you in the natural beauty and cultural richness of this UNESCO World Heritage Site.

🏨 Accommodation & Room Types

Every cabin on the Ambassador Cruise is designed for comfort, style, and panoramic views of Halong Bay’s limestone karsts and emerald waters.

🌊 Deluxe Balcony Cabin

  • Spacious room with private balcony

  • Floor-to-ceiling windows for unobstructed bay views

  • Perfect for couples and first-time travelers

🌟 Executive Balcony Cabin

  • Located on upper decks with wider bay views

  • Elegant interiors with premium bedding

  • En-suite bathroom with luxury amenities

🛋️ Ambassador Suite

  • Large suite with private terrace

  • Separate living area & premium furnishings

  • Complimentary champagne & fruit basket

  • Keywords: Ambassador suite Halong Bay, 5-star suite cruise

👑 Presidential Suite – The Ultimate Experience

  • The largest and most luxurious suite on the bay

  • Panoramic windows and private terrace

  • VIP services including butler, private dining options

  • Perfect for honeymoons and luxury seekers

🛎️ Onboard Amenities & Services

The Ambassador Cruise is more than just a Halong Bay trip — it’s a floating luxury hotel.

Fine Dining Restaurant – Vietnamese fusion & international cuisine prepared by top chefs.
Outdoor Sundeck – Panoramic bay views, ideal for sunrise Tai Chi or sunset cocktails.
Outdoor Jacuzzi & Swimming Pool – Relax in style while cruising Lan Ha Bay.
Luxury Spa & Wellness Center – Massages, facials, aromatherapy inspired by Asian traditions.
Piano Lounge & Live Music – Evening entertainment with cocktails and fine wines.
Conference & Event Facilities – Ideal for private events, corporate retreats, or weddings.
Excursions & Activities – Kayaking, cave exploration, floating villages, private beaches.

🛶 Exclusive Excursions Away from the Crowds

Unlike standard tourist cruises, Ambassador takes you to hidden caves, pristine beaches, and authentic floating villages. These secluded spots are rarely visited by other travelers, making it one of the best 5-star Halong Bay cruises for privacy and exclusivity. Activities include:

  • Kayaking through limestone archways and lagoons in Lan Ha Bay.

  • Exploring mysterious caves such as Sung Sot Cave and Dark & Bright Cave.

  • Visiting traditional floating fishing villages, where you can experience local culture firsthand.

🌅 Wellness & Sunrise Activities

Start your mornings in true luxury cruise style with a sunrise Tai Chi session on the sundeck, surrounded by the emerald waters and towering karsts of Halong Bay. This peaceful ritual is perfect for wellness-focused travelers and couples seeking romantic experiences on a Halong Bay honeymoon cruise.

🍳 Vietnamese Culinary Traditions

Enhance your cultural journey with our onboard cooking classes, led by professional chefs. Learn to prepare authentic Vietnamese specialties like spring rolls, and take home a piece of Halong Bay’s culinary heritage. For food lovers, this is what makes the Ambassador one of the best cruises in Vietnam for gourmet dining and cultural immersion.

🌊 Adventure Meets Relaxation

Every activity is designed to immerse you in the natural wonder of Halong Bay and Lan Ha Bay while maintaining the elegance of a 5-star or even 6-star luxury cruise experience. From kayaking in turquoise waters to unwinding on secluded beaches, this journey is more than sightseeing – it’s a once-in-a-lifetime memory at the best price for luxury cruising in Halong Bay.

🚤 Highlights of Your Journey on the Ambassador Cruise

Embark on a 5-star Halong Bay & Lan Ha Bay luxury cruise where every detail is designed to deliver unforgettable experiences. Whether you choose a 2-day cruise or a 3-day cruise itinerary, Ambassador offers the perfect blend of adventure, relaxation, and world-class service.

🛶 Kayak Through Hidden Caves & Lagoons

Discover the magic of Halong Bay and Lan Ha Bay by kayaking through limestone caves, secret lagoons, and emerald waters. This is one of the most popular activities for travelers searching for adventure cruises in Halong Bay.

🏘️ Visit Authentic Floating Fishing Villages

Step back in time with visits to traditional floating fishing villages, where locals have lived for generations. This cultural highlight makes Ambassador one of the best Halong Bay cruises for authentic experiences.

🏖️ Private Beaches & Swimming Spots

Escape the crowds and relax on secluded beaches. Enjoy swimming in calm, turquoise waters – an essential part of every Lan Ha Bay luxury cruise.

🌅 Sunrise Tai Chi & Yoga on Deck

Begin your day with a peaceful Tai Chi or yoga session at sunrise on the spacious sundeck. Surrounded by breathtaking limestone karsts, it’s a must for wellness seekers and couples booking a honeymoon cruise in Halong Bay.

🍸 Evening Cocktails, Live Music & Entertainment

Unwind after a day of exploration with cocktail hours, live music, and evening entertainment. This lively yet elegant atmosphere makes Ambassador stand out as a top-rated luxury Halong Bay cruise at the best price.

💆 Onboard Spa & Wellness Treatments

Rejuvenate with our luxury spa treatments, inspired by Vietnamese wellness traditions. From aromatherapy massages to facials, the spa adds a touch of indulgence to your 5-star or 6-star cruise experience.

🌦️ Halong Bay Weather by Month – When to Visit for the Best Cruise Experience

Planning your Halong Bay or Lan Ha Bay cruise? Understanding the weather is essential to choose the best time to visit and get the most out of your 2-day or 3-day luxury cruise.

🌸 Spring (March – May) – Best Weather for Cruises

  • Temperature: 18°C – 28°C (65°F – 82°F)

  • Weather: Mild, clear skies, calm seas

  • Highlights: Perfect for sightseeing, kayaking, swimming, and outdoor activities

  • Why go: One of the best times to visit Halong Bay with comfortable weather and beautiful sunsets.

☀️ Summer (June – August) – Hot Weather, Lower Prices

  • Temperature: 28°C – 35°C (82°F – 95°F)

  • Weather: Hot and humid, occasional heavy rains, risk of storms/typhoons

  • Highlights: Fewer international tourists, more promotional prices

  • Why go: Great for budget travelers, but cruises may be canceled due to storms.

🍁 Autumn (September – November) – The Perfect Season

  • Temperature: 20°C – 28°C (68°F – 82°F)

  • Weather: Cool, dry, clear skies

  • Highlights: Calm seas, golden sunsets, amazing for photography

  • Why go: Considered the very best time to cruise Halong Bay and Lan Ha Bay.

❄️ Winter (December – February) – Cool & Misty Atmosphere

  • Temperature: 12°C – 20°C (54°F – 68°F)

  • Weather: Cool, misty mornings, light drizzle possible

  • Highlights: Romantic foggy landscapes, fewer crowds, cozy cruise experience

  • Why go: Great for travelers who enjoy a peaceful, less crowded atmosphere.

✅ Best & Worst Time to Visit Halong Bay

Best Time to Visit Halong Bay & Lan Ha Bay

  • March – May (Spring) → Clear skies, warm weather, calm seas

  • September – November (Autumn) → Perfect climate, fewer storms, amazing views

  • Ideal for 2-day Halong Bay cruises and 3-day Lan Ha Bay luxury cruises

⚠️ Worst Time to Visit Halong Bay

  • June – August → Hot, humid, risk of tropical storms and cruise cancellations

  • Good for low-cost Halong Bay cruises if you don’t mind unpredictable weather

🌏 Travel Tips for Cruising Halong Bay by Season

  • Spring/Autumn: Best balance of weather, photography, and smooth sailing

  • Summer: Bring sunscreen, light clothes, and flexible plans (storms may affect itineraries)

  • Winter: Pack light jackets and enjoy the misty, mystical side of Halong Bay

❓ Top 10 Frequently Asked Questions (FAQs) About Halong Bay & Lan Ha Bay Cruises

1. What is the best time to take a Halong Bay cruise?

The best time to visit Halong Bay and Lan Ha Bay is during March – May (spring) and September – November (autumn). The weather is mild, skies are clear, and the sea is calm—perfect for a 2-day or 3-day luxury cruise.

2. How many days should I spend on a Halong Bay cruise?

A 2-day 1-night cruise is ideal for travelers short on time, covering key highlights like caves, kayaking, and swimming. A 3-day 2-night cruise offers a more immersive experience, exploring Lan Ha Bay, floating villages, and hidden lagoons.

3. What activities can I enjoy on board and during excursions?

Luxury cruises in Halong Bay and Lan Ha Bay include kayaking, swimming, cave exploration, visiting floating fishing villages, cooking classes, sunset parties, Tai Chi, yoga, and spa treatments.

4. What types of cabins and suites are available?

Most 5-star and 6-star Halong Bay cruises offer a variety of cabins and suites with private balconies, panoramic ocean views, marble bathrooms, king-size beds, and luxury amenities. Options range from deluxe cabins to presidential suites for ultimate comfort.

5. How much does a luxury Halong Bay cruise cost?

Prices vary depending on the cruise line and season.

  • 2-day 1-night Halong Bay luxury cruise: from $180 – $350 per person

  • 3-day 2-night Lan Ha Bay luxury cruise: from $280 – $600 per person
    Booking early often secures the best price and exclusive promotions.

6. Is Halong Bay cruise safe during the rainy or stormy season?

Yes, cruises follow strict safety regulations. However, during June – August (summer), tropical storms may cause itinerary changes or cancellations. Cruise operators always prioritize passenger safety and offer flexible arrangements.

7. Can I bring children or elderly family members on a Halong Bay cruise?

Absolutely. Family-friendly luxury cruises offer connecting cabins, children’s meals, and activities. Elderly guests also enjoy comfortable transfers, elevators (on some ships), and wellness options like spa treatments and gentle Tai Chi.

8. What should I pack for a Halong Bay cruise?

Essentials include light clothing, swimwear, sunscreen, comfortable shoes, a hat, insect repellent, and a light jacket for evenings. Don’t forget your passport, as it’s required for check-in.

9. Do Halong Bay cruises cater to special diets?

Yes. Most 5-star cruises offer vegetarian, vegan, gluten-free, and halal meal options upon request. It’s best to inform the cruise operator in advance for a tailored dining experience.

10. What makes Lan Ha Bay cruises different from Halong Bay cruises?

While Halong Bay is famous for its iconic limestone karsts, Lan Ha Bay offers a more secluded and peaceful experience, with fewer crowds, pristine beaches, and authentic fishing villages—making it ideal for a 3-day luxury escape.

🌟 Guest Reviews of Halong Bay & Lan Ha Bay Luxury Cruises

1.⭐️⭐️⭐️⭐️⭐️

“Our 3-day Halong Bay and Lan Ha Bay luxury cruise was simply unforgettable. The cabin had floor-to-ceiling windows and a private balcony with the most breathtaking views. Every detail—from the gourmet dining to the Tai Chi at sunrise—was perfectly arranged. This was easily the highlight of our Vietnam trip.”

2.⭐️⭐️⭐️⭐️⭐️

“The Ambassador Cruise exceeded all expectations. The service felt truly 5-star and personalized, with staff remembering our names and preferences. We loved kayaking through hidden lagoons and the evening cocktails on the sundeck. Worth every penny for the experience.”

3.⭐️⭐️⭐️⭐️⭐️

“I highly recommend the 2-day Halong Bay luxury cruise for anyone short on time but still wanting to see this UNESCO World Heritage Site in style. The itinerary was perfectly balanced with activities and relaxation. Dinner on board was world-class—better than many high-end restaurants.”

4.⭐️⭐️⭐️⭐️⭐️

“The Lan Ha Bay 3-day cruise gave us a more peaceful experience away from the crowds of Halong Bay. Cycling in Viet Hai Village and swimming at Ba Trai Dao Beach were unforgettable. The crew’s hospitality made us feel like royalty.”

5.⭐️⭐️⭐️⭐️⭐️

“This was more than just a cruise—it was a luxury journey through Halong Bay. The spa treatments, cooking class, and evening entertainment added so much to the trip. The ship itself was stunning, with elegant design and spacious cabins. I would book again in a heartbeat.”

6.⭐️⭐️⭐️⭐️⭐️

“Our family with two kids had the most incredible time. The staff on the 5-star cruise were so attentive, ensuring our children were comfortable and entertained. The private balcony suite was perfect for us. This cruise is family-friendly yet luxurious.”

7.⭐️⭐️⭐️⭐️⭐️

“If you’re deciding between Halong Bay and Lan Ha Bay, choose a cruise that covers both. We did the La Regina Legend 3-day luxury itinerary and it was absolutely magical. The balance of adventure, relaxation, and fine dining made it the best cruise experience we’ve ever had.”

8.⭐️⭐️⭐️⭐️⭐️

“The highlight of my trip to Vietnam! The 6-star luxury cruise experience offered by Ambassador was beyond amazing. Everything—from the marble bathroom to the wine selection—was designed for pure indulgence. Truly world-class.”

9.⭐️⭐️⭐️⭐️⭐️

“I booked this cruise for my honeymoon, and it was the best decision ever. Private dining under the stars, a beautifully decorated suite, and romantic kayaking at sunset. If you’re looking for a luxury Halong Bay honeymoon cruise, this is it.”

10.⭐️⭐️⭐️⭐️⭐️

“Best price for such high-end service! We compared several Halong Bay luxury cruises and chose this one for its balance of cost and inclusions. It offered so much more than we expected—premium cabins, delicious food, and unforgettable excursions.”

Book Your Luxurious Journey Today

Experience the ultimate in cruising luxury with our 3-Day 5-Star Lan Ha Bay and Halong Bay Cruise or our signature Halong Lan Ha Bay 5-Star Cruise. Don’t just take our word for it—read authentic reviews from our satisfied guests on TripAdvisor.

The Ambassador Cruise awaits to transform your Halong Bay dreams into reality with uncompromising luxury and attention to detail at every turn.

Book your luxury Halong Bay experience

Contact Halong Bay Lux Cruises now via Hotline | WhatsApp: +84.978.358.422 for pricing and special offers!

Thousands of travelers from Europe, UK, USA, and Australia have rated us 5-stars for our exceptional service and unforgettable Halong Bay luxury experience.

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🌟 Unforgettable Luxurious Experience in Halong & Lan Ha Bay

Refined Journey through Halong & Lan Ha Bay

Step aboard the Ambassador Cruise, one of the most prestigious 5-star luxury cruises in Vietnam, and embark on a once-in-a-lifetime journey through the UNESCO World Heritage Site of Halong Bay and the untouched beauty of Lan Ha Bay. This exclusive itinerary blends adventure, relaxation, and cultural immersion, ensuring every guest enjoys a tailored experience.

  • Hike to Titov Island – Climb to the panoramic viewpoint for breathtaking views of Halong Bay’s limestone karsts and emerald waters. Perfect for photography enthusiasts and adventure seekers.

  • Kayaking in Luon Cave – Paddle your way through crystal-clear waters surrounded by towering limestone cliffs, discovering hidden lagoons and tranquil corners rarely seen by other travelers.

  • Viet Hai Fishing Village – Cycle through this authentic village on Cat Ba Island, meet local families, learn about traditional fishing culture, and enjoy unique experiences like a fish-foot massage.

Explore UNESCO World Heritage Sites

Your Ambassador Cruise adventure isn’t limited to the sea—it also takes you to cultural and historical treasures that define the region:

  • Sung Sot Cave (Surprise Cave) – Marvel at one of Halong Bay’s largest and most spectacular limestone caves, filled with stalactites and stalagmites illuminated by soft lighting.

  • Quang Ninh Museum – Blend your natural exploration with cultural enrichment by visiting this modern museum, showcasing Vietnam’s heritage, Halong’s geology, and rich maritime history.

Exclusive Onboard Amenities of Ambassador Cruise

The Ambassador Cruise goes beyond sightseeing—it creates a floating luxury hotel experience with world-class facilities designed to pamper and entertain:

  • Michelin-Star Dining – Savor gourmet meals curated by internationally trained chefs, with an exquisite blend of Vietnamese specialties and global fine dining.

  • Spa & Wellness – Indulge in traditional Vietnamese spa treatments, jacuzzi relaxation, and wellness activities such as tai chi, yoga, and meditation on the sundeck.

  • Entertainment & Enrichment – Evenings come alive with live music, cultural performances, cooking classes, and squid fishing, ensuring a perfect balance of relaxation and fun.

  • Swimming & Water Slide – Unique to the Ambassador, enjoy the onboard water slide or take a refreshing dip directly in the emerald waters of Lan Ha Bay.

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Cruise Policy:

  1. Weather and Itinerary Changes:
    Please note that inclement weather, tides, and sea conditions may result in changes to cruise itineraries and schedules. Kayaking and swimming excursions may be canceled if weather conditions are unfavorable.
  2. Dining Preferences:
    Our cruise offers an array of international, seafood, and Vietnamese cuisine. To accommodate specific dietary restrictions, preferences, or allergies, please inform Ha Long Lux Cruises at least one week prior to your departure.
  3. Pre-Registration Requirements:
    All guests must complete pre-registration, providing the following details: full name, gender, date of birth, nationality, and passport number. A valid passport is required at check-in. Please note that boarding may be denied if these requirements are not met.
  4. Wi-Fi Availability:
    Wi-Fi is available on board; however, please be aware that internet connectivity may be intermittent while at sea.

For any further assistance or inquiries, feel free to reach out. Enjoy your cruise!

Booking Policy

  • Easy book and easy cancel or change booking date
  • Flexible Dates: Easily reschedule your travel dates as needed.
  • Free Cancellation: Full refunds are available for cancellations made at least 48 hours prior to departure.
  • Deposit Requirements: A final booking deposit of 10-20% is required, with the remaining balance due prior to cruise check-in. Payments can be made via cash, bank transfer, credit card. For credit card and
  • PayPal transactions, payments will be securely processed through the OnePAY Payment Gateway, partnered with MasterCard, ensuring safe online transactions in Vietnam.
  • We will resend the booking confirmation details after you complete your reservation on our website to ensure that all services align with your booking

Cancellation Policy:

  • Cancellations are valid only when Ha Long Lux Cruises Sales Office receives a written notice.
  • The cancellation policy will be enforced according to the pricing conditions outlined during the booking confirmation process.
  • Free cancellations and full refunds are provided in the case of inclement weather such as storms or typhoons, based on government advisories.
  • Full refunds are available for cancellations made at least 48 hours in advance.

Refund Policy:

  • We prioritize customer satisfaction and offer refunds under the following conditions:
  • Service Dissatisfaction: Refunds available if services do not meet your expectations.
  • Itinerary Discrepancies: Refunds will be issued for deviations from the confirmed itinerary.
  • Service Mismatches: We will process refunds if any aspect of your cruise does not align with your booking.

Complaints and Claims:

If you are dissatisfied with any service provided by Ha Long Bay Lux Cruises, please notify your local tour guide or travel advisor to help prevent similar issues during your trip.

In the event of a complaint or claim for compensation, you must inform us by email or regular mail in writing within 30 days of the end of your tour. Relevant receipts and supporting evidence should be attached to the letter of claim. Ha Long Bay Lux Cruises will not be liable for any claims made later than 30 days after the completion of your tour.

Genuine Customer Reviews:

We value authentic feedback! Only customers who have booked with us can leave reviews on our website and TripAdvisor. We guarantee that every review is genuine—no fake reviews or manipulation. Your experience matters, and we welcome your honest opinions.

Child Booking Policy:

  • Ages 0-3: Complimentary stay in rooms shared with parents.
  • Ages 4-8: 80% surcharge for children sharing a room with parents.
  • Ages 9 and Older: Children are charged at the adult rate.

Insurance:

Ha Long Bay Lux Cruise (Vietnam Marvel Travel) is an inbound travel agency; therefore, we cannot arrange insurance for clients. We strongly advise purchasing full-coverage travel insurance from your country of origin

 

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