Halong Bay 6 Star Cruise 3 Days | Luxury Lan Ha Bay Tour

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Style: Luxury Cruise 6 Star Launched: 2025 28 Cabin(s)

What travelers love about Halong Bay 6 Star Cruise 3 Days | Luxury Lan Ha Bay Tour

With best offer from 400$ for stay 2 nights on luxury 6 star cruise in Halong Bay. Experience an extraordinary 6-star Halong Bay Cruise over 3 days and 2 nights. Sail through the iconic Ha Long and Lan Ha Bay with world-class comfort, curated adventures, and exquisite dining. This journey is tailored for discerning travelers seeking both relaxation and discovery.

Select Halong Bay 6 Star Cruise 3 Days | Luxury Lan Ha Bay Tour Packages with Best Offer

Halong Bay 6 Star Cruise 3 Days | Luxury Lan Ha Bay Tour : Itineraries & Routes

3 Days

Halong Bay 6 Star Cruise 3 Days Best Offer $380/person

Hanoi - Halong Bay - Lan Ha Bay - Ao Ech Area - Viet Hai Village - Cycling - Beach - Swimming - Kayaking - Dark Cave - Bright Cave - Lan Ha Bay - Halong - Hanoi

DAY 1 – Journey into Tranquility

8:15 – 8:35 | Pickup from Hanoi Old Quarter via expressway for a seamless, scenic transfer.
10:45 | Short rest at the Pearl Farm—stretch your legs and freshen up.
12:15 | Board our speedboat and glide across the bay to your floating sanctuary.
12:45 | Welcome aboard Elite of the Seas – time to check-in and refresh.
13:00 | Indulge in a gourmet welcome lunch as we begin our voyage.
14:00 | Cabin check-in; unwind in your private suite, framed by panoramic views.
15:00 – 17:00 | Choose your adventure:
• Open water swimming with provided life vests
• Floating sea pool or infinity pool onboard
• Optional drone photography (weather-dependent)

16:00 – 17:00 | Teatime on the sundeck – enjoy fresh bites and spectacular views.
18:00 – 18:30 | Cooking demonstration with our chef – learn Vietnamese culinary secrets.
18:00 – 19:00 | Sunset Happy Hour – sip on craft cocktails as the sun dips below the horizon.
19:00 | Exquisite dinner under the stars.
20:30 | Evening leisure:
• Try your hand at squid fishing
• Pamper yourself at the spa
• Play mini-golf or relax in the poolside lounge


DAY 2 – Culture Meets Adventure

5:45 – 6:15 | Greet the sunrise or start your day with a mini golf session.
6:15 – 6:35 | Tai Chi on the sundeck – breathe in serenity.
6:45 – 7:45 | Breakfast buffet with a view.
7:30 – 9:45 | Free time for sunbathing, spa treatments, or a good book.
9:45 | Light brunch to fuel the day’s adventures.
11:00 – 11:30 | Scenic speedboat ride to Viet Hai Village.
11:30 – 11:40 | Arrive and begin a guided cycling journey through the island’s heart.
12:10 – 13:15 | Immerse in village life:
• Visit homes and organic farms
• Explore rice fields and limestone valleys
• Engage with friendly locals

13:15 – 14:15 | Traditional Vietnamese lunch in a rustic bamboo house—home-cooked flavors with stunning countryside views.
14:15 – 14:30 | Eco-friendly electric car ride back to the pier.
14:30 – 15:00 | Unwind at a pristine natural beach: swim, sip a cold drink, and relax. Return to the cruise for more pampering.
18:00 – 19:00 | Cooking class + Happy Hour round two.
19:00 | Chef-crafted dinner featuring local specialties.
20:30 | Optional night activities: spa, mini-golf, poolside drinks, or a peaceful stargazing session.


DAY 3 – Farewell to the Bay

5:45 – 6:15 | Early risers can enjoy a final sunrise or a last swing on the golf deck.
6:15 – 6:35 | Tai Chi – one last breath of tranquility.
6:45 – 7:45 | Breakfast buffet
7:30 | Explore Dark and Bright Cave by kayak or bamboo rowing boat—serene and surreal.
9:30 – 9:45 | Pack your bags and check out of your suite.
9:45 | Brunch buffet before disembarking.
10:15 | Finalize bills and personal expenses.
10:45 | Speedboat transfer to the mainland.
14:00 – 14:30 | Drop-off in Hanoi Old Quarter.

Included:

  • Fully equipped luxury en-suite cabin with air conditioning, marble bathroom, and premium bathroom amenities

  • All meals served on board

  • Tender/speedboat transfers

  • Welcome drink upon arrival

  • Live music entertainment

  • 24-hour room service at no additional charge

  • 24-hour food orders at no extra charge

  • Unlimited refills of bottled fresh water

  • Cookery demonstration

  • Entrance fees and sightseeing activities

  • Tai Chi, games, gym access, swimming pool, and library

  • Beach activities including kayaking, bamboo boating, caving, and squid fishing

  • Wi-Fi internet, satellite TV, and HD LED television

  • Fishing and golf equipment

  • English-speaking guide

  • On-board insurance coverage

Excluded:

  • Beverages

  • Tips and personal expenses

  • Any services not specifically mentioned above

Top Destinations to Visit in Lan Ha Bay

1. Halong Bay:
Explore the world-renowned Halong Bay, famous for its stunning limestone karsts and crystalline emerald waters. Take a boat cruise to fully appreciate its breathtaking scenery and unique rock formations.

2. Lan Ha Bay:
Discover the hidden gem of Lan Ha Bay, a less-visited yet equally stunning destination. Experience its tranquil waters, lush landscapes, and diverse marine life, making it perfect for kayaking and swimming.

3. Dark Cave & Bright Cave:
Embark on an adventurous journey through the Dark Cave and Bright Cave. Here, you can enjoy thrilling activities like zip-lining and kayaking, while also witnessing the captivating underground ecosystems.

4. Trung Trang Cave:
Marvel at the impressive rock formations and ancient history within Trung Trang Cave. This cave offers a fascinating glimpse into the geological wonders of the region, along with an opportunity to learn about local myths and legends.

5. Viet Hai Fishing Village

Viet Hai Fishing Village located on Cat Ba Island in Cat Hai District, Hai Phong Province. It attracts numerous visitors with its unique natural scenery and warm, welcoming locals.

Often featured in 3-day, 2-night cruise itineraries on Lan Ha Bay, the cycling tour through Viet Hai Fishing Village offers an immersive experience. Riders will traverse lush rainforests and dark tunnels, take in breathtaking views of rice paddies, explore ancient homes constructed from straw, mud, and bamboo, and engage with the friendly local community.

Must-Do Activities:

  • Kayaking: Glide through the stunning waters and explore hidden lagoons.
  • Swimming: Take a dip in the crystal-clear waters of Halong Bay.
  • Cooking Class: Learn to prepare delicious Vietnamese dishes with local ingredients.
  • Tai Chi: Start your day with a calming Tai Chi session on the deck.
  • Bamboo Boat Rides: Experience the local way of life while floating on tranquil waters.
  • Squid Fishing: Try your hand at squid fishing under the starry sky.

Exceptional Services We Offer:

  • Guaranteed service and accommodation quality with our signature cruise experiences.
  • 24/7 customer support via WhatsApp and email, ensuring all your needs are met promptly.
  • Commitment to providing a cruise experience that matches the photos and descriptions.
  • Spacious and comfortable cabins that meet or exceed your booking specifications.
  • Adherence to the same itinerary presented on our website for a seamless experience.

What to Bring on Your Trip

✔️ Comfortable walking or trekking shoes
✔️ Suitcase (large or small)
✔️ Swimwear & sunglasses
✔️ Insect repellent & sunscreen

Address: Dang Xa, Gia Lam District, Hanoi, Vietnam

Hotline | WhatsApp: +84.978.358.422

Phone | WhatsApp: +84.962.261.687

Email: halongbayluxcruises@gmail.com

vietnammarveltravel@gmail.com

3 Day

3 Days 2 Nights Calista Cruise 6 Star- Best Offer $360/person

Hanoi - Ha Long - Sung Sot Cave - Luon Cave - Kayaking - Swimming - Lan Ha Bay - Ba Trai Dao Beach - Pearl Farm - Viet Hai Village - Titop Island - Halong Bay - Hanoi

Unveiling Hidden Treasures: 3-Day Luxury Journey Through Ha Long and Lan Ha Bay

Experience Vietnam’s most enchanting seascapes on Calista Cruise’s exclusive 3-day, 2-night expedition. Our journey takes you beyond the typical tourist route to discover pristine waters and hidden wonders that few travelers ever encounter.

The Ultimate 3-Day Discovery: Where Luxury Meets Authentic Exploration

Are you seeking an immersive experience that surpasses standard Ha Long Bay cruises? Our extended journey ventures deeper into untouched areas, perfectly balancing world-class luxury accommodations with genuine cultural encounters that create lasting memories.

Day 1: Setting Sail into Mystical Ha Long Bay

Your adventure begins at our private cruise center at Tuan Chau Port. Upon arrival, you’ll be welcomed with refreshing drinks and gourmet canapés, setting the tone for the luxury experience ahead.

Between 11:30 and 12:00, our Cruise Manager provides a comprehensive briefing while you settle into the elegant atmosphere of the Bayview Dining Restaurant located on the second deck.

After enjoying a meticulously crafted lunch prepared by our expert chefs, you’ll receive keys to your private balcony cabin—your floating luxury home for the next three days.

The afternoon unveils Ha Long Bay’s natural splendors:

  • Sail past serene natural pearl farms nestled among breathtaking karst formations
  • Explore magnificent Sung Sot Cave, the grandest stalactite cave in Ha Long Bay, where nature’s artistic prowess is displayed in an underground cathedral of stone

As golden hour approaches, unwind with our signature “Afternoon Tea” at the Calista Breeze Bar. Take advantage of Happy Hour (17:30-18:30) while watching limestone pinnacles transform in the sunset light.

Your evening continues with an interactive Vietnamese cooking demonstration followed by an exquisite BBQ dinner under the stars on our panoramic sundeck, accompanied by traditional Vietnamese music.

Day 2: Untouched Lan Ha Bay & Ancient Cultural Heritage

Greet the day with an invigorating Vovinam martial arts session on our rooftop deck—an authentic Vietnamese practice harmonizing mind and body against the backdrop of misty karsts.

After enjoying a Vietnamese breakfast featuring local specialties, embark on a journey to historic Viet Hai Ancient Village, an experience few tourists encounter. Choose your adventure style:

  • Cycle through lush landscapes along paths lined with jungle foliage
  • Explore via electric car through scenic terrain to this preserved cultural treasure

The village offers a rare glimpse into traditional Vietnamese life, preserved from modern influences and nestled within Cat Ba National Park’s verdant embrace.

Following a traditional Vietnamese lunch, the afternoon brings aquatic adventures:

  • Kayak at secluded Tay Queo Cave through hidden waterways accessible only by small craft
  • Swim at Ba Trai Dao Natural Beach in crystal-clear waters alongside a pristine island beach rarely visited by day-trippers

Return to Calista Cruise for evening relaxation at the Breeze Bar, another Vietnamese cooking demonstration, and a sumptuous BBQ dinner enhanced by live traditional music under the stars.

Day 3: Final Discoveries and Lasting Impressions

Your final morning begins with another rejuvenating Vovinam session followed by a delicious breakfast at the Bayview Dining Restaurant.

The morning’s highlight is exploring Luon Cave—a natural archway leading to a hidden lagoon. Choose between:

  • Kayaking to navigate tranquil waters at your own pace
  • Traditional bamboo boat guided by local fishermen who share their intimate knowledge of this magical place

As you sail back toward Tuan Chau Port, savor the bay’s beauty one last time before experiencing our exclusive Chef’s Performance Brunch—a culinary spectacle that sends you off with flavors as memorable as the vistas.

What Sets Our 3-Day Exploration Apart

Our extended itinerary allows you to experience both iconic Ha Long Bay and less-traveled Lan Ha Bay—offering a more comprehensive understanding of this natural wonder:

  • Exclusive access to Lan Ha Bay with fewer crowds yet equally stunning limestone formations
  • Authentic cultural immersion at Viet Hai Ancient Village
  • Additional swimming and kayaking opportunities in secluded locations
  • More time to relax and enjoy Calista Cruise’s luxury amenities
  • Deeper connection with Vietnam’s natural and cultural heritage

Luxury Accommodation and Amenities

Throughout your journey, indulge in unparalleled comfort:

  • Private balcony cabins with panoramic views of changing seascapes
  • Elegant dining venues serving authentic Vietnamese cuisine with international influences
  • Infinity pool and jacuzzi overlooking limestone karsts
  • Premium beverages at the atmospheric Calista Breeze Bar
  • Attentive service from our experienced crew

Best Times to Experience This Hidden Wonder

Each season offers a different perspective on Ha Long and Lan Ha Bay:

  • September to November: Ideal weather with pleasant temperatures and clear visibility
  • December to February: Mystical mornings with fog rolling between karsts creating ethereal scenes
  • March to May: Vibrant colors with blooming vegetation on limestone islands
  • June to August: Dramatic skies and refreshing rain showers showcasing the bay’s dynamic nature

Essential Preparation for Your 3-Day Expedition

For maximum enjoyment of your extended journey, consider these practical tips:

  • Pack lightweight, breathable clothing with layers for evening temperature changes
  • Bring comfortable walking shoes for village exploration and cave visits
  • Don’t forget swimwear, sun protection, and insect repellent
  • A small backpack is useful for day excursions to villages and beaches
  • Consider waterproof protection for cameras and electronics during kayaking activities

Reserve Your Extended Discovery Experience

This 3-day, 2-night journey aboard Calista Cruise offers a rare opportunity to experience the full majesty of Ha Long and Lan Ha Bay while enjoying world-class luxury. Our extended itinerary takes you beyond typical tourist routes into areas of unspoiled beauty and cultural significance.

Calista Cruise – Where hidden wonders await your discovery.

Inclusions:

  • Luxury cabins with private balconies and panoramic views
  • All meals during your journey (lunch, dinner, breakfast, brunch)
  • Welcome drinks and canapés
  • Full access to onboard amenities (infinity pool, jacuzzi, fitness center)
  • Activities including kayaking, bamboo boat rides, cycling, village visits
  • Professional English-speaking guides
  • Admission fees to all attractions
  • Service charges and insurance
  • Complimentary snacks during Happy Hour
  • Free access to Kids Center

Exclusions:

  • Transportation to/from Ha Long Bay ($25/person, 2-way Limousine bus)
  • Spa treatments
  • Personal expenses
  • Beverages beyond included options

Important Notes:

  • Itinerary is subject to weather conditions, tidal factors, and seasonal considerations
  • Cruise operator reserves the right to modify the program without prior notice to ensure guest safety and optimal experience
  • Specific activities may vary depending on seasonal factors and local conditions
3 Day

Catherine Cruise 3 Day 2 Night Best Offer $420/person

Hanoi - Tuan Chau - Halong Bay - Sung Sot Cave - Titop Island - Trinh Nu Cave - Me Cung Cave - Cua Van Fishing Village - Luon Cave - Halong - Hanoi

Experience the Majestic Halong Bay with Catherine Cruises: Unforgettable 3 Days 2 Nights Adventure

Are you dreaming of exploring the emerald waters and towering limestone karsts of Vietnam’s most iconic natural wonder? Catherine Cruises offers the ultimate 3-day, 2-night Halong Bay experience that seamlessly blends luxury, adventure, and authentic Vietnamese culture. Our meticulously designed journey through this UNESCO World Heritage site provides the perfect balance of exploration and relaxation.

Your Day-by-Day Halong Bay Adventure

Day 1: Begin Your Halong Bay Journey

Meals included: Lunch and dinner

Morning:

  • 08:30 – Complimentary pickup from your Hanoi Old Quarter hotel in our luxurious 9-seat limousine
  • 12:00 – Arrive at Catherine Cruise’s exclusive Tuan Chau Marina Lounge and enjoy our signature welcome drink
  • 12:30 – Comprehensive safety briefing by our professional cruise manager

Afternoon:

  • 13:00 – Savor a gourmet lunch prepared by our talented culinary team
  • 14:30 – Embark on an exciting kayaking adventure through the stunning Luon Cave
  • 15:30 – Visit the famous Titop Island for panoramic bay views (hike to the summit) or swimming in crystal-clear waters
  • 17:00 – Relax with afternoon tea service by our infinity swimming pool
  • 17:30 – Join our Happy Hour (Buy One Get One Free) and participate in an authentic Vietnamese cooking demonstration

Evening:

  • 19:00 – Indulge in a carefully curated dinner featuring Vietnamese and international cuisine
  • 20:30 – Choose from evening entertainment options: traditional squid fishing, mini-golf, card games, or premium spa treatments
  • Overnight in your elegantly appointed Catherine Cruise suite

Day 2: Immerse Yourself in Halong Bay’s Hidden Treasures

Meals included: Breakfast, lunch, and dinner

Morning:

  • 06:15 – Start your day with a refreshing Tai Chi session on our panoramic sundeck
  • 06:45 – Enjoy a light breakfast with breathtaking bay views
  • 09:00 – Transfer to our day boat for deeper exploration of Halong Bay
  • Discover the tranquil Dong Tien Lake and explore mysterious Drum Cave by kayak

Afternoon:

  • 12:00 – Delicious lunch served aboard our comfortable day boat
  • 14:30 – Visit Cua Van, one of Halong Bay’s largest floating fishing villages, by traditional sampan boat or kayak
  • 16:00 – Return to Catherine Cruise for leisure time at our infinity pool or stylish bar

Evening:

  • 19:00 – Elegant set menu dinner with fresh local ingredients
  • 20:30 – Evening activities including squid fishing, mini-golf, card games, or rejuvenating spa services
  • Second night in your luxury Catherine Cruise suite

Day 3: Final Day of Wonder and Discovery

Meals included: Breakfast and brunch

Morning:

  • 06:15 – Energizing Tai Chi session on the sundeck as the bay awakens
  • 06:45 – Light breakfast with spectacular views
  • 07:45 – Guided exploration of Sung Sot Cave (Surprise Cave) – the largest and most impressive cave in Halong Bay
  • 09:30 – Lavish brunch buffet served while cruising back to marina
  • 10:45 – Disembarkation and comfortable return journey to Hanoi

Note: Our itinerary may be adjusted due to weather conditions without prior notice to ensure your safety and comfort.

Why Choose Catherine Cruises for Your Halong Bay Adventure?

Catherine Cruises stands apart from other Halong Bay operators with our:

  • Luxury Limousine Transfers – Comfortable round-trip transportation from Hanoi
  • Elegant Suite Accommodations – Spacious rooms with private bathrooms and climate control
  • Gourmet Dining Experience – Exquisite meals featuring Vietnamese and international cuisine
  • Infinity Swimming Pool – The perfect place to relax while surrounded by limestone karsts
  • Comprehensive Exploration – Visit all key Halong Bay highlights including Titop Island, Sung Sot Cave, and Cua Van fishing village
  • Professional English-Speaking Guides – Expert knowledge and attentive service
  • Authentic Cultural Experiences – Vietnamese cooking demonstrations and local interactions

What’s Included in Your Catherine Cruises Experience

✓ Round-trip luxury limousine transfers (Hanoi–Halong–Hanoi)
✓ 2 nights luxury suite accommodation with private bathrooms
✓ All gourmet meals as specified in the itinerary
✓ Complimentary bottled water (2 per cabin daily)
✓ All entrance and sightseeing fees
✓ Professional English-speaking guide
✓ Traditional sampan boat excursions and kayaking adventures
✓ Authentic Vietnamese cooking demonstration
✓ Morning Tai Chi sessions on the sundeck
✓ Access to premium onboard amenities: infinity swimming pool, fitness center, poker area, mini-golf, and children’s corner
✓ Comprehensive onboard insurance and service charges

Not Included in Your Package

  • Airfares and optional car transfers
  • Vietnam visa arrangements
  • Spa treatments and massage services
  • Premium beverages and personal expenses
  • Gratuities (optional but appreciated)
  • Additional services not specifically mentioned

Family-Friendly Policies

  • Children under 4 years: Free of charge when sharing with parents (second child under 4 charged at 50%)
  • Children 5-7 years: 50% of adult rate when sharing (75% with extra bed)
  • Children 8-11 years: 75% of adult rate when sharing (full adult rate with extra bed)
  • 12 years and older: Charged as adults

Essential Information for Your Halong Bay Cruise

What to Pack

  • Valid passport
  • Camera equipment for capturing unforgettable moments
  • Sun protection (sunglasses, hat, sunscreen)
  • Comfortable swimwear
  • Insect repellent
  • Walking shoes or sneakers (especially for cave explorations)
  • Personal medications if applicable

Important Notes

  • Wi-Fi Connection: Signal may occasionally be limited due to our remote location in the bay
  • Check-in Requirements: Valid passport required at embarkation (passport number and visa details must be provided in advance)

Book Your Ultimate Halong Bay Experience Today

Create memories that will last a lifetime aboard Catherine Cruises as you explore the breathtaking limestone karsts, emerald waters, and floating villages of Vietnam’s most celebrated natural wonder. Our 3-day, 2-night journey offers the perfect balance of adventure, relaxation, and cultural immersion in the heart of Halong Bay.

Embark on a luxurious journey with the Halong Bay 6 Star Cruise 3 Days. Experience elegance amidst the pristine beauty of Ha Long Bay and Lan Ha Bay. This exclusive 3-day, 2-night itinerary offers a perfect blend of relaxation, adventure, and cultural immersion. More than just a cruise, it’s a transformative experience.

Halong Bay 6 Star Cruise
Halong Bay 6 Star Cruise

From the moment you board, expect world-class service, refined design, and exceptional comfort. Sail through the emerald waters of Lan Ha Bay, an extension of the famous Ha Long Bay, surrounded by majestic limestone islets and untouched coves.

Each day unveils new experiences: kayaking through hidden lagoons, swimming in pristine bays, or cycling under the leafy canopy of Viet Hai Village on Cat Ba Island. With expert local guides, you’ll gain deeper insight into Vietnam’s heritage and natural wonders.

Onboard, unwind in your private balcony suite, relax in the panoramic infinity pool, or sip cocktails on the spacious sundeck as the sun sets. Each evening is elevated by fine dining under the stars, with gourmet Vietnamese and international cuisine curated by master chefs.

The Halong Bay 6 Star Cruise 3 Days is perfect for discerning travelers seeking a luxury experience beyond the ordinary. Every detail is designed to inspire, indulge, and create unforgettable memories in Ha Long Bay.

Book your Halong Bay 6 Star Cruise 3 Days now and let this remarkable voyage redefine your idea of luxury travel in Vietnam.

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Halong Bay Top 1 TripAdvisor Review

  • 6-Star Cruise Experience: Enjoy unmatched luxury with spacious suites, private balconies, and personalized service.
  • 🌊 Ha Long & Lan Ha Bay Exploration: Cruise through iconic limestone karsts, kayak in hidden lagoons, and visit pristine beaches.
  • 🚴 Cultural Excursion to Viet Hai Village: Cycle through Cat Ba Island’s serene village life for authentic local experiences.
  • 🍽️ Gourmet Dining: Savor fine Vietnamese and international cuisine under the stars with top-tier wines and cocktails.
  • 🧘 Wellness & Relaxation: Start your day with Tai Chi, indulge in spa treatments, and soak in panoramic views from the rooftop deck.
  • 🌅 3-Day, 2-Night Itinerary: A perfectly paced journey balancing adventure, culture, and leisure.

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Cruise Policy:

  1. Weather and Itinerary Changes:
    Please note that inclement weather, tides, and sea conditions may result in changes to cruise itineraries and schedules. Kayaking and swimming excursions may be canceled if weather conditions are unfavorable.
  2. Dining Preferences:
    Our cruise offers an array of international, seafood, and Vietnamese cuisine. To accommodate specific dietary restrictions, preferences, or allergies, please inform Ha Long Lux Cruises at least one week prior to your departure.
  3. Pre-Registration Requirements:
    All guests must complete pre-registration, providing the following details: full name, gender, date of birth, nationality, and passport number. A valid passport is required at check-in. Please note that boarding may be denied if these requirements are not met.
  4. Wi-Fi Availability:
    Wi-Fi is available on board; however, please be aware that internet connectivity may be intermittent while at sea.

For any further assistance or inquiries, feel free to reach out. Enjoy your cruise!

Booking Policy

  • Easy book and easy cancel or change booking date
  • Flexible Dates: Easily reschedule your travel dates as needed.
  • Free Cancellation: Full refunds are available for cancellations made at least 48 hours prior to departure.
  • Deposit Requirements: A final booking deposit of 10-20% is required, with the remaining balance due prior to cruise check-in. Payments can be made via cash, bank transfer, credit card. For credit card and
  • PayPal transactions, payments will be securely processed through the OnePAY Payment Gateway, partnered with MasterCard, ensuring safe online transactions in Vietnam.
  • We will resend the booking confirmation details after you complete your reservation on our website to ensure that all services align with your booking

Cancellation Policy:

  • Cancellations are valid only when Ha Long Lux Cruises Sales Office receives a written notice.
  • The cancellation policy will be enforced according to the pricing conditions outlined during the booking confirmation process.
  • Free cancellations and full refunds are provided in the case of inclement weather such as storms or typhoons, based on government advisories.
  • Full refunds are available for cancellations made at least 48 hours in advance.

Refund Policy:

  • We prioritize customer satisfaction and offer refunds under the following conditions:
  • Service Dissatisfaction: Refunds available if services do not meet your expectations.
  • Itinerary Discrepancies: Refunds will be issued for deviations from the confirmed itinerary.
  • Service Mismatches: We will process refunds if any aspect of your cruise does not align with your booking.

Complaints and Claims:

If you are dissatisfied with any service provided by Ha Long Bay Lux Cruises, please notify your local tour guide or travel advisor to help prevent similar issues during your trip.

In the event of a complaint or claim for compensation, you must inform us by email or regular mail in writing within 30 days of the end of your tour. Relevant receipts and supporting evidence should be attached to the letter of claim. Ha Long Bay Lux Cruises will not be liable for any claims made later than 30 days after the completion of your tour.

Genuine Customer Reviews:

We value authentic feedback! Only customers who have booked with us can leave reviews on our website and TripAdvisor. We guarantee that every review is genuine—no fake reviews or manipulation. Your experience matters, and we welcome your honest opinions.

Child Booking Policy:

  • Ages 0-3: Complimentary stay in rooms shared with parents.
  • Ages 4-8: 80% surcharge for children sharing a room with parents.
  • Ages 9 and Older: Children are charged at the adult rate.

Insurance:

Ha Long Bay Lux Cruise (Vietnam Marvel Travel) is an inbound travel agency; therefore, we cannot arrange insurance for clients. We strongly advise purchasing full-coverage travel insurance from your country of origin

 

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